DANTOM Systems Utility ePayments Solutions

ePayments are a preferred method of payment by many customers, with the trend only expected to grow. As a result, an ePayment strategy is fast becoming a requirement in providing an exceptional customer service. DANTOM's ePayments solutions offer easy to use interfaces with custom branding functionality, enabling your payment portal to reflect your existing online presence. It also provides an additional revenue channel that boasts lower staffing costs.

DataPay
The convenience of DataPay is unsurpassed. It is available 24/7/365 and does not require staff resources to accept payments. You can easily direct customers to this Web site across multiple communication channels. And many customers appreciate the simplicity of DataPay. Customers can easily access the portal from any device with Internet access. They can quickly log onto the payment site from a link on your Web site, a link on e-mailed letter, a link on electronic statements or the URL provided in a paper-based document. DataPay accepts credit cards, debit cards and ACH payments.

Customers can make full or partial payments as well as pre-arranged installment payments. All payments are approved in real time so the customer is immediately informed of payment acceptance or is given the opportunity to select another payment method. DataPay is PCI DSS compliant so you can rest assured the data, and your business reputation, is secure. The system also offers multiple standard reports so you can track payment totals and update your receivables system.

Increase your cash collections, without requiring additional staff resources, using DataPay. The results will positively impact your bottom line.

eBill
DANTOM eBill provides tremendous cost savings while making offering increased customer convenience. And the system's flexibility enables you to tailor the product to meet the needs of your customers and organization.

Customers who wish to use eBill create an account on a secure custom Web site that is branded to match your existing online presence. As statements are available, eBill sends an e-mail to the customer. The e-mail contains a link to securely view their statement with an integrated online payment option. Your organization may choose to send a printed statement by USPS or experience tremendous cost savings of providing only an online statement for customers with an eBill account. When you consider the savings of not printing or mailing a significant portion of your statements, the positive impact to your bottom line is immediate and significant.

Since the e-mail does not contain any protected information, it does not require encryption or password protection. All protected information is available only through the Web site, which requires a user-selected password to log in and is hosted in accordance with PCI DSS compliance.

eBill is much faster than traditional print and mail statements since they are delivered almost immediately. And hard bounces, indicating a bad e-mail address, are returned generally the same day. When compared with the time it takes for undeliverable mail to be returned, eBill enables your organization to take further action in a more timely manner.

Since only customers who wish to receive electronic statements create an account, eBill assists you providing even more convenient customer service. DANTOM eBill should be considered by every utility and telecommunications organziation to reduce costs, increase A/R turnover and provide more convenient customer service.