ePayments are a preferred method of payment by many guarantors, with the trend only expected to grow. As a result, an ePayment strategy is fast becoming a requirement in providing an exceptional patient experience. DANTOM's ePayments solutions offer easy to use interfaces with custom branding functionality, enabling your payment portal to reflect your facility's existing online presence. It also provides an additional revenue channel that boasts lower staffing costs.
DataPay
The convenience of DataPay is unsurpassed. It is available 24/7/365 and does not require staff resources to accept payments. You can easily direct patients and guarantors to this Web site from multiple communication channels. And many patients appreciate the simplicity of DataPay. Patients can easily access the portal from any device with Internet access. They can quickly log onto the payment site from a link on your Web site, a link on e-mailed collection letters or the URL provided in a paper-based patient statement. DataPay accepts credit cards, debit cards and ACH payments.
Guarantors can make full or partial payments as well as pre-arranged installment payments. All payments are approved in real time so the guarantor is immediately informed of payment acceptance or is given the opportunity to select another payment method. DataPay is PCI DSS compliant so you can rest assured the data, and your facility's reputation, is secure.
The system also offers multiple standard reports so you can track payment totals and update your patient accounting system. Increase your cash collections and reduce your DSO, without requiring additional staff resources, using DataPay. The results will positively impact your bottom line and further enable you to maintain your all-important mission.
DANTOM eBill
DANTOM eBill provides tremendous cost savings while offering increased convenience for your patients. And the system's flexibility enables you to tailor the product to meet the needs of your patients and organization.
Patients who wish to use eBill create an account on a secure custom Web site that is branded to match your existing online presence. As statements are available, eBill e-mails the patient. The e-mail contains a link to securely view their statement with an integrated online payment option. Your organization may choose to send a printed statement by USPS or experience tremendous cost savings by providing only an online statement for patients with an eBill account. When you consider the savings of not printing or mailing a portion of your statements, the positive impact to your bottom line is immediate and significant.
Since the e-mail does not contain any protected information, it does not require encryption or password protection. All protected information is available only through the Web site, which requires a user-selected password to log in and is hosted in accordance with PCI DSS compliance standards.
eBill is much faster than traditional print and mail statements since it is delivered almost immediately. And hard bounces, indicating a bad e-mail address, are returned generally the same day. When compared with the time it takes for undeliverable mail to be returned, eBill enables your organization to take further action in a more timely manner.
Since only patients who wish to receive electronic statements create an account, eBill assists you in providing even more convenient customer service. DANTOM eBill should be considered by every healthcare provider to reduce costs, increase efficiency and offer even more convenient customer service.
"Switching to DANTOM has to be the best decision I made in 2010. Our account manager is always responsive to our requests to add or modify letters. They are very easy to work with, valuing our concerns and ideas."
Miller Magness
Professional Account Services, Inc.